Terms & Conditions
Last updated: June 2, 2025
1. Acceptance of Terms
By accessing or using the website rmgoldbuyers.com or engaging the services of RM Rishi Gold Buyers ("we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
2. About Our Services
RM Rishi Gold Buyers provides gold buying services in Tamil Nadu, including:
- Cash-for-gold transactions at our Salem office
- Doorstep gold valuation and purchase across Tamil Nadu
- Transparent, market-rate-based valuation of gold jewellery and ornaments
All transactions are subject to physical verification and purity testing of the gold at the time of the transaction.
3. Gold Valuation & Pricing
Gold prices fluctuate daily based on market rates. Any indicative price quoted on our website or over phone/WhatsApp is for reference only and does not constitute a binding offer.
The final price offered for your gold is determined at the time of physical valuation, based on:
- The current gold market rate on the date of transaction
- The purity (karat) of your gold as determined by our certified testing process
- The net weight of the gold content
You are under no obligation to accept our offer. Transactions are completed only with your explicit consent.
4. Doorstep Service
Our doorstep service is available across Tamil Nadu. By requesting a doorstep visit, you agree to:
- Provide accurate contact and address information
- Ensure you are the legal owner of the gold being evaluated
- Be present (or have an authorised adult representative present) at the time of the visit
We reserve the right to decline a doorstep visit at our discretion.
5. Eligibility
You must be at least 18 years of age to sell gold through our services. By using our services, you confirm that you are the lawful owner of the gold and have full authority to sell it.
We comply with all applicable laws regarding the purchase of second-hand gold, including KYC requirements as mandated by the Government of India.
6. KYC & Documentation
As per regulatory requirements, you may be required to provide valid government-issued photo ID (Aadhaar, PAN, Voter ID, or Passport) and other documentation before completing a transaction. We retain this information securely and in accordance with our Privacy Policy.
7. Prohibited Use
You agree not to use our website or services to:
- Submit false, misleading, or fraudulent information
- Sell stolen, mortgaged, or legally encumbered gold
- Engage in any activity that violates applicable Indian law
We reserve the right to refuse service and report suspicious activity to the appropriate authorities.
8. Limitation of Liability
To the maximum extent permitted by law, RM Rishi Gold Buyers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including any reliance on price information displayed on the site.
9. Website Accuracy
We strive to keep the information on our website accurate and up-to-date. However, we make no warranties regarding the completeness or accuracy of any content, including gold rate information. All content is provided for informational purposes only.
10. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of RM Rishi Gold Buyers and is protected under applicable intellectual property laws. You may not reproduce, copy, or distribute any content without our prior written consent.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Salem, Tamil Nadu.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website or services after any changes constitutes your acceptance of the new terms.
13. Contact Us
For questions about these Terms & Conditions, please contact us:
- RM Rishi Gold Buyers
- Salem, Tamil Nadu, India
- Phone: +91 99999 99999
- WhatsApp: Chat with us